Human Capital Consulting Firm that provides & executes a set of processes & tools for Leaders wanting to create and sustain a Customer Centric Strategy within their Organizational Culture &  full alignment.

Alejandro Ceron

Business-focused Global Executive successful in formulating and implementing strategies aligned with business growth and international expansion objectives.

Proactive change agent and M&A practitioner who skillfully transforms culture while maximizing shareholder value.

Skilled negotiator who builds high-performing teams that consistently deliver outstanding results. Experienced in leading organizational transformation across North America, Europe, Latin America and Asia, Started his career in Mexico with Celanese, PEPSICO, Philips, Internationally for Philips in the Netherlands and the last 14 years for Marsh&McLennan. Most Recently founded his own Boutique Consulting Firm & immediately after became an Accredited Partner of MarketCulture



Our goal is to provide support to Leaders with their Management Transformation and Human Capital Needs with a particular emphasis in Customer Centricity. 


BE THE FIRST Professional Service Firm to provide ultimate Human Capital Partnership work 24/7 at the Highest Level of the Organization with a particular Emphasis in Customer Centricity.

Becoming a true disruptor in the HR Strategic Solutions Provider.


Pragmatic, Realistic,

Trustworthy, Empathy,

Knowledgeable, Collaborative,


Speed in Responding,

Sense of Urgency, Fun & Enthusiastic

SP&E, it’s a company that was  born to be, first of all: “Customer Centric” and focused on making the life of leadership easier by designing, acquiring  and/or implementing the right processes and tools required to make their firms successful and sustainable.

Dr. Linden R. Brown 

Linden is a leading management consultant and academic. For over 20 years he has worked with multi-national firms to develop their marketing skill sets and strategies. He has held faculty positions at numerous universities including INSEAD (France), Cranfield Management School (UK) and the University of Technology, Sydney (Australia) and has published 16 books on marketing and strategy.




Pattie Grimm 

Over 25 years of experience in customer centricity, leadership, culture change, sales leadership and team development. She started her career in financial services, where she progressed from Branch Manager to District Sales and Services Director, and on to Vice President of People and Customer Excellence, where she helped transform the company into the sales and service leader in the industry.

Pattie also ran her own change leadership and business transformation consulting firm for 12 years. Joined Microsoft to help lead their transformation to a customer-centric and sales excellence company. Pattie spent three years in the Asia Pacific Region, where she led the region’s customer and partner excellence team. Returned to the world of change leadership and management consulting and  helps companies “transform their business from the inside out.”

Pattie’s book, Quiet Women Never Made History – Be Strong, Stand Up and Stand Out with the subtitle “Let’s Go Kick Some Glass.


Jose G. Hernández

José has more than 25 years of global Human Resources working in the logistics, retail, consumer goods, telecommunications and financial sectors in different leadership and senior consulting roles at a business unit-country level and further, as a regional and corporate Human Resources Vice-President in Latin America, the United States, Canada and Europe. This includes experience in Wal-Mart, The Coca Cola Company, Nabisco and DHL. 

José received his degree as an Economist from the Universidad Central de Venezuela. He also received a MBA in Industrial Relations from the University of New Haven in the US. He has served as member of the Board of Directors of Distribución y Servicios de Chile (Wal-Mart), Wal-Mart Central America and the American Schools of Barcelona and Rio de Janeiro. He is member of the board US-Latin America TECHO.

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Monica Perez de la Vega

Entrepreneur woman, Launched and continues to oversee, a social media channel connecting Mexicans in South Florida, and the Mexican Women’s Club (Club de Mexicanas), an online media platform and event planning organization focused to support the Mexican community in South Florida.

In 2015, she joined Arbol Communications Group,  a marketing and advertising agency that helps companies reach Spanish-speaking consumers and other stakeholders in the US Hispanic market and across Latin America.

Most recently Co-founded SP&E Consultants focusing on Operations, Marketing & Communications.

Mexican by birth, Marketing by education, Action-Oriented by choice, Entrepreneur by desire, and Wife and Mother by conviction.


Christopher L. Brown

Chris specializes in internal culture transformations and marketing toolset development. His previous post as Marketing Director for Hewlett-Packard, South Pacific Region provides him the firsthand knowledge of the challenges facing corporate sales and marketing teams. Mr. Brown also serves as Executive Vice President for Programming for the American Marketing Association, Silicon Valley Chapter.




Juan L. Betancourt

His experience in human capital advising was developed while a partner at Korn Ferry International and Heidrick & Struggles. Previously, he was CEO for Decathlon USA, a division of $30B leading global sports manufacturer & retailer, Decathlon (France).  Prior, he was employee 200 at Siebel Systems (now Oracle CRM) and at Procter & Gamble, in the US and Latin America. While in Germany at Puma AG, as CMO & Chief Strategy Officer, he was responsible for re-launching the Puma sports brand globally.


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Joe Gonzalez

Being in Senior Level HR search has allowed me to impact leadership and organizations way beyond what I could have imagined when I began this journey.  It's very evident that more business leaders are addressing their Talent Agenda to maximize their ROI on their Human Capital in order to succeed in business.

BCA Executive Recruiters has specialized in Human Resources retained executive search since 1994. In the beginning we partnered with clients like Citigroup, ESPN, Nestle Waters of America, Capital One, Marsh & McLennan Companies, etc. Over the past few years more of our placements have been on Head of HR positions & building out the senior leadership HR teams. Our value proposition is more than just finding excellent HR Talent.


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Alejandro Solorzano

Executive with 11 years of successful experience in sales, insurance distribution, marketing, client engagement, and salesforce development. Proven track record of leading teams to deliver to top line growth and execution of strategic initiatives though the creation of a sales culture and sales talent development.  

Dynamic leader and motivator using an effective combination of analytical, technology and interpersonal skills. Talent for implementing processes while facilitating change management. Highly skilled communicator and presenter with ability to influence others and win support on critical issues.

Jack Morehouse

Jack is the author of the Perceptyx Engagement Philosophy and Methodology and was the driving force behind the founding of Perceptyx, Inc.

Jack's background in leadership training, internal operations management and customer service program development informs and enhances the intuitive design of Perceptyx™ systems. Jack has been a business owner and business management consultant for over twenty years. Prior to that time, Jack served in designs engineering and as a technical training facilitator during a ten-year career with Chevron, USA.


Ben Brooks

Ben is an executive coach and Founder & CEO of the career improvement startup PILOT, where he helps companies retain and engage their best talent. After holding a number of executive and leadership roles at Lockheed Martin, Oliver Wyman, and Marsh & McLennan Companies, Ben decided to utilize his professional development experience and start his own career and executive coaching firm in 2013. PILOT, his new tech startup dedicated to helping people be happy at work, launched in 2016. 










Sean Crichton-Browne

Sean works as a senior customer engagement specialist with MarketCulture. He has wide business experience in how companies develop a focus around customers that helps them to grow and prosper. He has deep knowledge and experience in sales and sales management and has owned and managed his own print solutions company for more than 25 years in Sydney. Sean works with MarketCulture clients to identify their needs and what solutions are relevant to satisfying those needs. He has particular knowledge and experience in the service and technology industries.